Refund Policy

Tiger ERP Automation Digitalisation is committed to providing quality services. This refund policy explains the conditions under which refunds may be issued.

1. General

Refunds are only issued in cases where services are not delivered as agreed or where there is a documented error on our part.

2. Requesting a Refund

To request a refund, please contact us at info@tigererp.com within 14 days of the service delivery or invoice date. Include details of the service, the reason for the refund request, and any supporting documentation.

3. Evaluation

Each refund request is evaluated on a case-by-case basis. Approval is at the sole discretion of Tiger ERP Automation Digitalisation.

4. Refund Process

Approved refunds will be processed using the original payment method. Please allow 5–10 business days for the refund to appear on your account.

5. Non-Refundable Items

  • Services that have been fully delivered and accepted

  • Fees for customization or one-time setup services that have been completed

  • Any third-party costs already incurred on your behalf

6. Contact

For questions regarding our refund policy, please contact:
Email: info@tigererp.com
Company: Tiger ERP Automation Digitalisation